Shipping Policy

Worldwide Shipping
Zayla Hiker proudly ships to customers worldwide. We aim to deliver reliable, efficient, and safe shipping for every order, no matter your location.

Shipping Methods
All orders are shipped using trusted courier and logistics partners based on your destination.
We currently offer only Cash on Delivery (COD) as our payment method. Please ensure someone is available to receive and pay for the order in cash at the time of delivery.

Processing Time

  • Orders are typically processed within 1–3 business days after confirmation.
  • During peak seasons or promotional periods, processing may take slightly longer.
  • You will be notified once your order has been dispatched.

Estimated Delivery Time

  • Local/Regional Delivery: 5–10 business days
  • International Delivery: 7–21 business days, depending on your country and customs procedures

Delivery times may vary due to factors such as location, customs clearance, weather conditions, or courier delays.

Delivery Confirmation
Once your order is shipped, you will receive a confirmation message via email or SMS (if applicable), including tracking information if available.

Cash on Delivery Instructions

  • Ensure the delivery address and contact number provided at checkout are accurate and reachable.
  • Have the exact cash payment ready at the time of delivery.
  • Orders not accepted or paid for on delivery may result in limitations on future purchases.

Shipping Fees
Shipping charges (if any) are calculated and displayed at checkout. Free shipping may be offered on select promotions or locations.

Customs and Import Duties
International customers are responsible for any customs duties, taxes, or fees imposed by their country’s regulations. Zayla Hiker is not liable for delays or additional costs due to customs processes.

Failed Deliveries
If a delivery fails due to an incorrect address, unavailability of the recipient, or refusal to pay the cash-on-delivery amount, the order may be returned to us. Re-delivery will only be possible upon confirmation and may incur additional charges.

Contact Us
For shipping-related questions, please contact us at:

Email: [email protected]